This Privacy Policy (“Policy”) describes how Mindflix Media Inc., and its associated brand Dr. McKenzie (“Mindflix,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes personal information when individuals (“you,” “your,” “users”) visit our website, use our online courses, memberships, community, software, and other services we provide (collectively, the “Services”).

This Policy applies globally and is designed to comply with applicable privacy laws, including the California Consumer Privacy Act / CPRA, the privacy laws of Colorado, Connecticut, Utah, and Virginia, the EU/EEA General Data Protection Regulation (GDPR), UK GDPR, Swiss data protection laws, and Canada’s PIPEDA.

This Policy applies whenever you:

By using our Services, you agree to this Policy and our Terms of Service.

This Policy does not apply to employees or contractors.

We collect personal information:

The data we collect depends on your interactions with our Services.

When you create an account, subscribe, or purchase:

We collect:

Includes:

Includes:

Your content may be visible to other members.

Parents may describe their child’s symptoms or behaviors

We do not collect identifying information about children (e.g., names, addresses).

Parents are explicitly instructed not to share identifying child data.

Includes:

If you use our AI features, we may collect:

We may use these to:

We do not use AI to make automated decisions that produce legal or significant effects.

Using cookies, analytics, and tracking technologies, we collect:

We use:

These tools help us personalize content, measure engagement, and perform retargeting and lookalike audience generation.

We may receive data from:

We may upload hashed email addresses to platforms like Meta, TikTok, and Google to create custom audiences and lookalike audiences.

We use personal information to:

Including:

For:

User content is visible to:

We may share data:

In case of:

We use:

You can manage preferences with:

We do not knowingly collect personal information about children under 16.

We explicitly instruct parents not to share:

If we discover such information, we will delete it.

You may:

We implement reasonable safeguards to protect personal information.

However, no system is completely secure.

We retain personal information only as long as necessary for:

Retention varies by data type.

We may update this Policy.

We will revise the “Last Updated” date and notify you if updates materially change our practices.

This section applies to California residents and supplements the rest of the Policy.

We may collect:

We do not collect or use sensitive personal information beyond what is permitted by CPRA regulations.

We collect data from:

We use personal information for:

We may disclose personal information to:

Under the CCPA:

Mindflix may share personal information (e.g., IP address, device data) via:

We do not sell personal information for money.

We do not knowingly sell/share personal information of minors under 16.

You may have the right to:

Request:

Request deletion of personal information, subject to legal exceptions.

Request correction of inaccurate personal information.

You may opt out via:

We will not discriminate against you for exercising your privacy rights.

You may submit a request by:

We may require identity verification.

Authorized agents may act on your behalf with proper authorization.

This section applies to residents of these states.

You may have rights to:

To exercise rights:

We process personal information using one or more of the following:

You have the right to:

You may submit a request by:

We are based in Canada and may transfer data to:

Email: support@askdrmckenzie.com